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Privacy Policy

Last updated Sep 17, 2023

Introduction

At Quenti, we value your privacy very highly. Please read this Privacy Policy carefully before using the https://quenti.io Service (the "Service") operated by Quenti, LLC ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to and use of the Service is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Service.

Definitions

SERVICE means the https://quenti.io website operated by Quenti, LLC.

PERSONAL DATA means identifiable information about a living individual such as a person's name, email address, IP address or a photo which is uploaded to the Service.

USAGE DATA is data collected automatically either generated via use of the Service or by the Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

What information we collect

We collect several different types of information for various purposes to provide and improve our Service to you.

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Cookies and usage data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or contacting us at support@quenti.io.

Usage data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device ("Usage Data").

This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Cookies

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.

Use of data

Quenti, LLC uses the collected data for various purposes:

  • To provide and maintain our Service;
  • To notify you of changes to our Service;
  • To verify customer information;
  • To provide customer support;
  • To gather analysis or other insightful information in order to improve our Service;
  • To detect security incidents;
  • To enforce our Terms of Service;
  • To protect against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • To notify you of updates to your account and/or subscription with us, such as expiration and renewal notices;
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
  • For any other purpose with your consent.

Retention of data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Service providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Vercel Analytics

Vercel Analytics is an analytics service provided by Vercel, Inc. Vercel Analytics is used to track our Service usage and user behavior.

For more information on the privacy practices of Vercel, please visit the Vercel Privacy Policy web page: https://vercel.com/legal/privacy-policy

Mixpanel

Mixpanel is an analytics service provided by Mixpanel, Inc. Mixpanel is used to track our Service usage and user behavior.

For more information on the privacy practices of Mixpanel, please visit the Mixpanel Privacy Terms web page: https://mixpanel.com/legal/privacy-policy

Highlight.io

Highlight.io is an analytics service provided by Highlight Inc. Highlight.io is used to track our Service usage and user behavior.

For more information on the privacy practices of Highlight.io, please visit the Highlight.io Privacy Policy web page: https://www.highlight.io/privacy

CI/CD Tools

We may use third-party Service Providers to automate the development process of our Service.

GitHub

GitHub is provided by GitHub, Inc. GitHub is a development platform to host and review code, manage projects, and build software.

For more information on what data GitHub collects for what purpose and how the protection of the data is ensured, please visit the GitHub Privacy Policy web page: https://help.github.com/en/articles/github-privacy-statement

E-mails

Resend

By using the Service, you agree to receive emails from us. The Service may send you emails, including but not limited to: account verification, password recovery, invitations to organizations and other transactional emails related to your account. These emails are sent using our service provider Resend. You agree that we may share the contents of any message you send or receive through such Service with our third-party partner, Resend.

For more information on the privacy practices of Resend, please visit the Resend Privacy Policy web page: https://resend.com/legal/privacy-policy

Payments

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe

Their Privacy Policy can be viewed at: https://stripe.com/privacy

Links to other sites

Our Service may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Children's privacy

We do not knowingly collect personally identifiable information from children under the age of 13. If you become aware that a child under the age of 13 has provided us with Personal Data, please contact us, and we will take the necessary steps to remove that information from our servers.

Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this page and via an email campaign.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions about this Privacy Policy, please contact us at support@quenti.io.

Last updated Sep 17, 2023

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