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Terms of Service

Last updated Sep 17, 2023

Please read this Terms of Service ("Terms," "Terms of Service") carefully before using the https://quenti.io service (the "Service") operated by Quenti, LLC ("us," "we," "our") as this Terms of Service contains important information regarding limitations of our liability. Your access to and use of this Service is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users and others, who wish to access and use the Service.

Our offers and pricing

We offer services for purchase available through this Service. The price of these services can be found listed at https://quenti.io/pricing. This price includes all applicable taxes and other fees.

Purchases

When you make a purchase on the Service, you will be using a third party payment processor, Stripe, that will collect your payment information and process your payment. We are not responsible for the collection, use, sharing or security of your billing information by Stripe. The following payment methods are accepted by the third party payment processor: American Express, Discover, MasterCard, and Visa.

You hereby represent and warrant that you have the legal right to use the payment method(s) in connection with any purchase and that the information that you supply to us and to the third party payment processor is true, correct and complete.

Cancellation policy

We offer cancellations on purchases made of the services offered on our Service. We offer cancellations only prior to performance of the service. You may cancel your order via the Service. You will not be charged a cancellation fee if you cancel your purchase in accordance with the instructions above. We will issue you a partial refund of the purchase price that you paid if you cancel your purchase.

We reserve the right to cancel your purchase for any reason, at our sole discretion, including but not limited to fraud, inaccuracies, and unavailability of the items or services purchased. We will not provide you with any notice prior to cancelling your purchase.

We will not be able to issue you a refund of the purchase price that you paid if we cancel your purchase.

Refund policy

Except when required by law, we do not offer refunds on purchases made of the services offered on our Service.

No warranty on purchases

The items or services displayed or sold on this Service are provided “as is,” No warranty, express or implied (including any implied warranty of merchantability, of satisfactory quality or fitness for a particular purpose or use) shall apply to any items or services displayed or sold on this Service, whether arising by law, course of dealing, course of performance, usage of trade or otherwise.

Remedies

You agree that the remedy for breach of this Terms of Service as it relates to your purchase shall be none. You also agree that the remedy for breach of this Terms of Service as it relates to your purchase shall be to pursue dispute resolution as provided in the “governing law, severability, dispute resolution, venue and class action waiver” section below. These remedies intended to be your sole and exclusive remedies for any breach of this Terms of Service as it relates to your purchase.

Subscriptions

This Service features products or services that are offered via a subscription model. A subscription model requires regular payments to receive a product or service. The initial term of the subscription is 1 year or 1 month, depending on the selected plan.

You may revoke your subscription by contacting us within 30 days of making your purchase. If you revoke your subscription, it will not automatically renew and you will not be charged for the renewals. Please note that you will no longer receive the items or services provided by the subscription once you revoke.

There is no minimum purchase required to qualify for the subscription.

Automatic renewals of subscriptions

When you purchase a subscription on the Service, your subscription will automatically renew each year or month, depending on the selected plan. We will automatically renew your subscription by using the payment method on file until you cancel your subscription.

You may cancel the automatic renewals of your subscription through the Service or by contacting us at billing@quenti.io. Please note that you will no longer receive the items or services provided by the subscription on your cancellation effective date. The cancellation of the automatic renewal of your subscription will become effective immediately upon you contacting us.

Accounts

When you create an account on our Service, you guarantee that you are 13 years of age or older and that the information that you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to terminate your account anytime at our sole discretion. You can terminate your account through the Service.

User-generated content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

By posting Content on or through the Service, you grant Quenti, LLC a worldwide, non-exclusive, perpetual, royalty-free license to reproduce, publish and distribute the Content. When you upload any Content onto this Service, you agree that such Content may be viewed by other parties and it is your responsibility to ensure that the Content does not contain any confidential or proprietary information. You are also responsible for ensuring that the Content does not violate any laws, rules or regulations. We reserve the right to remove your Content at any time in our sole discretion.

The following is a non-exhaustive list of types of Content that you are prohibited from posting on our Service:

  • Content that harasses others;
  • Content that is discriminatory or offensive;
  • Pornographic and sexually explicit content;
  • Content displaying, depicting or suggesting violence;
  • Content that exploits or abuses children;
  • Content encouraging or committing illegal acts;
  • Content sharing personal information without consent;
  • Content infringing on someone's rights, including intellectual property rights;
  • Content advertising products or services without our permission;
  • Content whose purpose is spamming others.

Prohibited uses

You agree that you will use this Service in accordance with all applicable laws, rules, regulations and these Terms at all times. The following is a non-exhaustive list of prohibited uses of this Service. You agree that you will not perform any of the following prohibited uses:

  • Impersonating or attempting to impersonate Quenti, LLC or its employees, representatives, subsidiaries or divisions;
  • Misrepresenting your identity or affiliation with any person or entity;
  • Sending or attempting to send any advertising or promotional material, including but not limited to spam, junk mail, chain mail or any similar material;
  • Engaging in any conduct that restricts or inhibits any person's use or enjoyment of the Service, or which, as determined in our sole discretion, may harm us or the users of this Service or expose us or other users to liability;
  • Using the Service in any manner that could disable, overburden, damage or impair the Service or interfere with another party's use of the Service;
  • Using any robot, spider or other similar automatic technology, process or means to access or use the Service for any purpose, including monitoring or copying any of the material on this Service;
  • Using any manual process or means to monitor or copy any of the material on this Service or for any other unauthorized purpose;
  • Using any device, software, means or routine that interferes with the proper working of the Service, including but not limited to viruses, trojan horses, worms, logic bombs or other such materials;
  • Attempting to gain unauthorized access to, interfering with, damaging or disrupting any parts of the Service, the server(s) on which the Service is stored, or any server, computer or database connected to the Service;
  • Attempting to attack or attacking the Service via a denial-of-service attack or a distributed denial-of-service attack;
  • Otherwise attempting to interfere with the proper working of the Service;
  • Using the Service in any way that violates any applicable federal, state or local laws, rules or regulations.

Warranty

This Service is provided “as is,” No warranty, express or implied (including any implied warranty of merchantability, of satisfactory quality or fitness for a particular purpose or use) shall apply to this Service, whether arising by law, course of dealing, course of performance, usage of trade or otherwise.

Availability, errors and inaccuracies

We assume no liability for the availability, errors or inaccuracies of the information, products or services provided on this Service. We may experience delays in updating information on this Service and in our advertising on other websites. The information, products and services found on the Service may contain errors or inaccuracies or may not be complete or current. Products or services may be incorrectly priced or unavailable. We expressly reserve the right to correct any pricing errors on our Service. The inclusion or offering of any product or service on this Service does not constitute an endorsement or recommendation of such product or service by us.

Limitation of liability

IN NO EVENT SHALL QUENTI, LLC BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, RELATING TO OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO, DISPLAY OF OR USE OF THIS SERVICE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS SERVICE, INCLUDING BUT NOT LIMITED TO YOUR RELIANCE UPON OPINIONS OR INFORMATION APPEARING ON THIS SERVICE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED WEBSITES OPERATED BY THIRD PARTIES, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SERVICE, WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, CONSUMER PROTECTION STATUTES OR OTHERWISE, EVEN IF QUENTI, LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF, DESPITE THE LIMITATION ABOVE, QUENTI, LLC IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURRENCES DESCRIBED ABOVE, THEN THE LIABILITY OF QUENTI, LLC WILL IN NO EVENT EXCEED THE SERVICE FEES YOU PAID TO QUENTI, LLC IN CONNECTION WITH SUCH TRANSACTION(S) ON THIS SERVICE. THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS OF USE IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS OF USE INURE TO THE BENEFIT OF QUENTI, LLC. THE AGGREGATE LIABILITY OF QUENTI, LLC ARISING OUT OF OR RELATING TO THIS SERVICE, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE SHALL BE LIMITED TO THE AMOUNT OF FEES ACTUALLY RECEIVED BY QUENTI, LLC FROM YOU.

Links to third party websites

This Service may contain hyperlinks to websites operated by third parties and not by us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is your responsibility to take precautions to ensure that whatever links you click on or software that you download, whether from this Service or other websites or applications, is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Intellectual property and DMCA notice and procedure for intellectual property infringement claims

All contents of this Service are ©2024 Quenti, LLC or third parties. All rights reserved. Unless specified otherwise, this Service and all content and other materials on this Service including but not limited to all logos, designs, text, graphics, pictures, information, data, software, sound files and arrangement thereof (collectively, “Content”) are the proprietary property of Quenti, LLC and are either registered trademarks, trademarks or otherwise protected intellectual property of Quenti, LLC or third parties in the United States and/or other countries.

If you are aware of a potential infringement of our intellectual property, please contact us at dmca@quenti.io.

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes on the copyright, trademark or other intellectual property rights of any person or entity.

If you believe in good faith that the Content infringes on your intellectual property rights, you or your agent may send us a written notice of such infringement titled “Infringement of Intellectual Property Rights - DMCA.” Your notice to us must include the following information:

An electronic or physical signature of the person authorized to act on behalf of the owner of the intellectual property right’s interest; A description of the work that you claim has been infringed, including the URL (i.e., web page address) of the location where the work exists or a copy of the work; Your name, email, address and telephone number; and A statement by you that you have a good faith belief that the disputed use is not authorized by the owner of the work, its agent or the law. Please note that we will not process your complaint if it is not properly filled out or is incomplete. You may be held accountable for damages, including but not limited to costs and attorneys’ fees for any misrepresentation or bad faith claims regarding the infringement of your intellectual property rights by the Content on this Service.

You may submit your claim to us by contacting us at dmca@quenti.io.

Changes to this Terms of Service

We reserve the right to make changes to these Terms of Service at any time. We will notify you immediately of making any changes to these Terms of Service by posting the updated terms of service to this website and via an email campaign.

Questions

If you have any questions about our Terms of Service, please contact us at support@quenti.io.

Last updated Sep 17, 2023

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